other | return policy
(last updated 09.26.18)
Need to make a return?
We encourage you to call us first in order to resolve your problem. We're here to help!
+1 (888) 270-3666 (Monday–Friday 8am–6pm)
Customers may return any unopened merchandise purchased from any Arginine Miracle channel to any Arginine Miracle store within 30 days. If return unopened and accompanied by a receipt the customer will receive the return in the original form of payment. If opened and accompanied by a receipt, the customer will receive an in-store merchandise credit. If return opened or unopened without a receipt, the customer will receive an in-store merchandise credit for the lowest selling price during the prior 30 days, unless they are a Arginine Miracle online member in which case the store can look up a customer's purchase history to determine the price that was paid for the item (s).
Make a Return to any of our Partners:
Bring your purchase and receipt to any Arginine Miracle partner store. When accompanied by a receipt the customer will receive the return in the original form of payment. Without a receipt, the customer will receive a merchandise credit for the lowest selling price during the prior 30 days, unless they are a Arginine Miracle online member in which case the store can look up a customer's purchase history to determine the price that was paid for the item (s). Online orders cannot be returned to one of our stores. Please note that whether the item is opened or unopened the customer will be refunded via an in-store merchandise credit.
To Make a Return by Mail:
For purchases shipped to your home, send your purchase and receipt to our Returns Department. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping.
Please Ship to:
Arginine Miracle, LLC
Attention: Returns Department
PO Box 95058
South Jordan, UT 84095
What should I do if my items arrive damaged or defective?
We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please e-mail us at firstname.lastname@example.org or call us at 1 (888) 270-3666. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.
Can I return products I ordered through the web or over the phone to a retail store?
Yes. You can return a product purchased on our website or over the phone to a retail store for exchange or return. You must however, bring the credit or debit card you used to make the purchase to receive a credit if applicable. See the returns section for more details.
Please Note: Amazon purchases cannot be returned or exchanged at retail stores since Amazon restricts credit card information. Amazon purchases must be returned Arginine Miracle by mail only.
Still have questions?
Our knowledgeable Customer Care Health Enthusiasts are ready to help, every day from 8:00 AM - 6:00 PM MST. Please visit our contact page where you can connect via phone, email or live chat.